Refund policy

You have 7 days to return items that are in good condition. This time starts from the day you receive your package. So, you can request a return anytime within 7 days after getting your item only for Watch category.

For any issue related to your delivery, like receiving a damage product, wrong item, or not receiving a product but showing as Delivered either on danielklein.in website/ our logistic partner tracking page or our auto-generated message updates regarding your delivery, don't hesitate to contact us within 48 hours only. You can email us at service@danielklein.in or call us at 8368805492. Failure of this notice within the timeline, your refund request being rejected.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

or, you can contact us at service@danielklein.in. 

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without prior return request will not be accepted. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards, perfumes, accessories or other than watch catagory.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at service@danielklein.in.